Shipment Policy
Effective Date: January 8, 2025
At ZoriMavel, we are dedicated to providing you with the best possible shopping experience. Our Shipment Policy outlines the shipping methods, delivery times, and other important information related to the shipment of your order. By placing an order with us, you agree to the terms of this policy.
Shipping Methods
We offer various shipping options to meet your needs, depending on your location and the size of your order. Our available shipping methods include:
Standard Shipping
Standard shipping is the most economical option for domestic orders. Delivery times vary depending on your location and the shipping carrier, but typically it takes 5-7 business days for domestic shipments.Expedited Shipping
If you need your order sooner, we offer expedited shipping options with faster delivery times. Expedited shipping typically takes 2-3 business days for domestic deliveries.International Shipping
We ship internationally to a wide range of countries. Shipping costs and delivery times for international orders vary by destination. International shipments may take anywhere from 7-21 business days, depending on the country and customs processing times.Free Shipping Promotions
From time to time, we offer free shipping promotions for eligible orders. Please check our website or sign up for our newsletter to receive updates on promotions and discounts.
Shipping Costs
Shipping costs are calculated at checkout based on the weight and size of your order, as well as the delivery destination. You will be able to review the shipping cost before finalizing your purchase. International customers may incur additional customs duties, taxes, or import fees, which are not included in the shipping cost and are the responsibility of the buyer.
Order Processing
Orders are processed during business hours, Monday through Friday, excluding holidays. Once you place an order, it will be processed within 1-2 business days, provided all items are in stock. If your order contains items that are backordered or pre-ordered, it may take additional time for processing.
Once your order is shipped, you will receive a shipment confirmation email with a tracking number. Please allow up to 24 hours for the tracking information to update.
Delivery Times
Delivery times depend on the shipping method you choose and the destination of your order. Domestic orders typically take 5-7 business days for standard shipping, while expedited orders will be delivered in 2-3 business days.
For international orders, delivery times can vary greatly depending on the destination, customs processing, and shipping carrier. International orders may take anywhere from 7 to 21 business days.
Please note: Shipping carriers (such as UPS, FedEx, or USPS) may experience delays that are outside of our control, especially during peak seasons. If there are any significant delays in delivery, we will do our best to inform you and work with the carrier to resolve the issue.
Tracking Your Order
After your order has been shipped, we will send you an email with your tracking number. You can use this number to track your package via the carrier’s website (e.g., UPS, FedEx, USPS, or DHL). If you experience any issues with tracking or have questions about your shipment, please contact our customer service team at info@zorimavel.com.
Lost or Stolen Packages
Once a package is marked as delivered by the shipping carrier, ZoriMavel is no longer responsible for any lost or stolen items. We strongly recommend that you track your package to ensure it arrives safely. If you suspect that your package has been lost or stolen after delivery, please contact the carrier directly to file a claim. If you need assistance, please reach out to our customer service team, and we will help you navigate the claim process.
Shipping Restrictions
We do not ship to P.O. Boxes or APO/FPO addresses. We also reserve the right to restrict shipments to certain countries or regions depending on the local laws, regulations, or other factors.
Customs and Duties for International Orders
Customers outside the U.S. are responsible for any additional customs duties, taxes, or import fees that may apply to their orders. These fees are not included in the product price or shipping cost and are assessed by the local customs authority at the time of delivery. ZoriMavel is not responsible for any customs delays or additional charges imposed by the destination country.
Changes to Shipment Policy
We reserve the right to update or modify this Shipment Policy at any time. Any changes will be reflected on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about any changes.
Contact Us
If you have any questions or concerns regarding shipping or our Shipment Policy, please feel free to contact us at:
ZoriMavel
Street: 5449 11th St Malone, Florida(FL), 32445
Phone number: (850) 569-5194
Email: info@zorimavel.com
Website: https://zorimavel.com/